FAQ

FREQUENTLY ASKED QUESTION

Below you can find answer for frequently asked questions. If you would like to get more information, we invite you to contact by phone under number: +48511582539 or by email address: rezerwacje@homelyplace.pl

APARTMENTS

What is the equipment’s of Apartments?
Localization of Apartments
RESERVATION

How can I make reservation?
When I can make free cancellation?
Is it possible to rent Apartment for long date?
CHECK IN AND CHECK OUT

What is the check in and check out time?
Why you take extra fees for early check in and late check out?
Where I can get the keys?
Should I check it until some hour?
I want to check in before 4 p.m. or check out after 10 a.m.
The additional fee for early check in and late check out is for person or Apartment?
I have problem with check in. What should I do?
STAY IN APARTMENT

The towels and bed clothes are in the Apartment?
Can I order a cleaning service during my stay in Apartment?
Is there possibility to add baby crib or extra bed for adult person in Apartment?
Did you accept animals in Apartment?
MEALS

Can I order a stay in your Apartment with breakfast or full board service?
Where I can eat a breakfast and dinner/supper (full board)?
Can I choose time when I want to pick up breakfast and full board (dinner/supper)?
PAYMENTS

Do you need a prepayment?
Form of payment.
I want to pay by cash, but you’ve made preauthorization of my card. What with that case?
Can I get a VAT/TAX invoice for my stay?
EXTRA SERVICES

Is the parking place available and what is the price?
Why you take extra fees for early check in and late check out?
Why you take additional fee for payment in Apartment?